![]() Some wiki tools that let you create an “edit history” of a document that shows what changes were made, and when. You can host a wiki on pretty much any Web server in your organization that might have a little bandwidth available. ![]() Wikis follow the philosophy of the old Apple HyperCard system and have been around on the Net for, oh, a decade and a half or so. On the other end of the fanciness spectrum, wiki software (from the Hawaiian word for “fast”) allows multiple people to update an interlinked, Web-based help system with a minimum of overhead (no JavaScript, limited CSS). The only downside is that any type of multimedia documentation system has the potential to strain bandwidth resources if heavily used. (This technology is being licensed by Microsoft in Windows 7 for the new problem reporting tool.) If a picture is worth a thousand words, a brief, to-the-point video is worth a million. Two tools in particular come to mind.Ĭamtasia Studio, from TechSmith, allows the documenter to record a video of an operation in a fairly space-efficient format. ![]() In our society’s ongoing effort to avoid killing trees whenever possible, and at the same time increase the general availability of knowledge, electronic documentation systems have become more popular. The last couple of postings on this blog have had to do with self-documenting systems. ![]()
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